Privacy Policy

Introduction

ESCAPEX LTD ("we", "us", or "our") develops and publishes digital games. This Privacy Policy explains how information may be handled when you play our games or use related services.

The information processed can vary depending on the game, the platform you use, and the features available to you.

Information we may process

Platform account information

When a game is accessed through a third-party platform, we may receive a platform-provided user identifier, an anonymous player identifier, or authentication information required for the game to function. We do not use this information to identify you outside the game.

Game progress data

Our games may process progression data such as completed levels, virtual currency, unlocks, upgrade states, achievements, and game settings. This allows us to save or restore progress and provide game functionality.

Gameplay analytics

We may process game events, session information, gameplay statistics, device or performance information, and error reports. We use this information to understand how our games are played, improve the experience, and identify and fix bugs.

Advertising data

Some games may offer optional rewarded advertisements. Where available, we or our service providers may process advertisement interaction events, reward claim status, and advertisement performance information to deliver the advertisement and grant the corresponding in-game reward.

How we use information

We may use the information described above to:

• Provide, operate, and maintain game functionality.
• Save, synchronise, back up, or restore game progress.
• Authenticate players where required by a platform.
• Understand gameplay and improve the player experience.
• Monitor performance, troubleshoot issues, and fix bugs.
• Provide optional rewarded advertising features.
• Protect our games and services from misuse.

Third-party services

Depending on the game and platform, our games may rely on third-party services that process information under their own terms and privacy policies. These may include:

The particular providers used may differ between games and may change as our services develop.

Data storage

Local storage

Game progress, settings, and data needed for offline functionality may be stored locally on your device or within the platform through which you access a game. Clearing platform or device data may remove locally stored progress.

Cloud storage

Where cloud features are enabled, progress may be stored remotely to support backup, synchronisation, and recovery. We retain information only for as long as reasonably necessary for these purposes or as required by applicable law.

Children's privacy

ESCAPEX LTD does not knowingly collect personal information from children. Where required by applicable law or by the platform through which a game is provided, a child may need permission or consent from a parent or legal guardian.

If you believe a child has provided personal information to us without the appropriate consent, please contact us so that we can review and, where appropriate, delete it.

Data security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. No system or method of transmission is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have rights concerning your information. You may contact us to:

• Ask what information we hold about you.
• Request correction or deletion of eligible information.
• Raise a question or concern about privacy.

To help us locate relevant game data, please include the game name, the platform you use, and any player identifier available to you. Do not send passwords or other sensitive credentials.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our games, services, or legal obligations. The latest version will be published on this page with an updated effective date.